13 November · Ade Auto Repairs
An AI receptionist for your garage. What it does, how it works, and seven things I need from you so I can finish setting it up.
AA
Ade Autos Front Desk
bot
Morning, Mr Ade. Here’s today:
9:00 Sam Jones, full service, AB12 CDE
10:00 Dave Okafor, clutch, KM15 XYZ
One new booking came in overnight, and one text is waiting for your OK.
Ring Sam about the brakes
Done. I’ve put it on his job and I’ll remind you at 11.
What it takes off your plate
Built straight from the list you gave me on the phone, covering the daily admin that eats into your time on the ramps.
Answers customer texts, books jobs in, and follows up people who rang and got no answer.
Checks what's booked in, holds each slot, and flags anything overdue so nothing slips.
Writes the reply, shows you the exact words, and waits for your tap before anything sends.
How it works
Where work comes from
Website bookings
Someone books a slot online
Customer texts
Questions and changes to bookings
Overdue jobs
A job runs late, or a callback is due
The front desk
Checks your job records first
Logs the routine admin itself
Anything going to a customer waits for you
Where it reaches you
Telegram
One chat for text, voice notes, and photos
Send it / Don't send
Two taps, and nothing new to learn
Fault alerts
If anything fails, I'm notified immediately and get to work on it
A normal day
7:45
Your morning list is waiting: today's jobs, overnight bookings, and what needs you first, like a repair quote to approve or an unpaid bill to chase.
Daytime
Bookings get logged and enquiries get answered. It pings you when a customer asks to move a slot, fit in a quick MOT, or bring their own parts.
No reply?
If you're under a car, it nudges you later. Routine replies go out after three nudges, and it tells you what it sent.
End of day
A wrap-up at half five: what got done, tomorrow's list, and anything open like parts to order or a car still waiting to be collected.
Always
Prices, complaints, and refunds always wait for your tap.
You check it when you have a spare minute. Nothing demands your attention on the spot.
Your control
Discounts, refunds, and repair quotes always wait for your go-ahead, however long you're tied up in the bay.
Before a reply goes to a customer, you see the exact wording and tap Send it or Don't send. On routine updates it will only send on its own after three unanswered nudges, and it tells you straight away when it does.
Customer texts, web forms, and emails are treated strictly as information. Only your own Telegram chat can tell the receptionist what to do.
What cover normally costs
Answering calls, booking jobs, keeping the diary straight
£2,060
a month, full-time UK baseline
Standard UK service when the line is busy
£300
a month
£2,360
a month
Where it helps most
Picks up straight away when you're in the bay or already on a call.
Replies to evening and weekend enquiries instead of letting them go cold.
Already knows your prices, your hours, and how you want jobs booked.
I built this to catch the calls, bookings, and admin that slip through between jobs, so good work doesn't walk out the door.
Receptionist baseline based on April 2026 UK National Living Wage (GOV.UK, £12.71/hr full time) and ONS 2026 pay figures. Call answering from published UK provider pricing.
For Ade Autos
Instead of £2,360 a month for staff and call cover
£650
/month
Covers everything we've just walked through. You can cancel any time.
Before it goes live
You try it free for a week on your phone first, while I watch and tune it with you.
What I need from you today
Once we go through these today, I can finish wiring everything up for Monday.
1
Are these opening hours right? (Let's confirm them on the next slide)
2
You check the Telegram group, and what else? Do you keep a physical diary?
3
Do you use invoice software, or do you write them by hand?
4
Do you have a business email, and who is it with?
5
Is your business number a landline or mobile, and who's it with? (e.g. BT, EE, Vodafone)
6
Let's check your services and starting prices on the next slide.
7
What customers would you rather turn away? (e.g. repeat no-shows, bringing own parts, unpaid bills)
Confirm on the spot
Opening hours to confirm
Also check together
Current "from" prices from your website
The receptionist only quotes "from" prices from this checked list. Everything else gets confirmed by you first.