13 November · Ade Auto Repairs
An AI receptionist for your garage. What it does, how it works, and seven things I need from you so I can finish setting it up.
AA
Ade Autos Front Desk
bot
Morning, Mr Ade. Here’s today:
9:00 Sam Jones, full service, AB12 CDE
10:00 Dave Okafor, clutch, KM15 XYZ
One new booking came in overnight, and one text is waiting for your OK.
Ring Sam about the brakes
Done. I’ve put it on his job and I’ll remind you at 11.
What it takes off your plate
Built straight from the list you gave me on the phone, covering the daily admin that eats into your time on the ramps.
Answers customer texts, books jobs in, and follows up people who rang and got no answer.
Checks what's booked in, holds each slot, and flags anything overdue so nothing slips.
Writes the reply, shows you the exact words, and waits for your tap before anything sends.
How it works
Where work comes from
Website bookings
Someone books a slot online
Customer texts
Questions and changes to bookings
Overdue jobs
A job runs late, or a callback is due
The front desk
Checks your job records first
Logs the routine admin itself
Anything going to a customer waits for you
Where it reaches you
Telegram
One chat for text, voice notes, and photos
Send it / Don't send
Two taps, and nothing new to learn
Fault alerts
If anything ever breaks, it comes straight to me, never you
A normal day
7:45
Your morning list is waiting: who's booked in, what came in overnight, and what needs you first.
Daytime
Bookings come in and customers get answered, and it pings you when something needs your say-so.
No reply?
If you're under a car, it nudges you later. Routine replies go out after three nudges, and it tells you what it sent.
End of day
A short wrap-up at half five: what got done, what's still open, and who's booked in tomorrow.
Always
Prices, complaints, and refunds always wait for your tap.
You check it when you have a spare minute. Nothing demands your attention on the spot.
Your control
Discounts, refunds, and repair quotes always wait for your go-ahead, however long you're tied up in the bay.
Before a reply goes to a customer, you see the exact wording and tap Send it or Don't send. On routine updates it will only send on its own after three unanswered nudges, and it tells you straight away when it does.
Customer texts, web forms, and emails are treated strictly as information. Only your own Telegram chat can tell the receptionist what to do.
What cover normally costs
Answering, booking, chasing people back
£2,800
a month, London average
Checking the computer, keeping the day straight
£1,200
a month, part time
Standard UK service, business hours
£300
a month
£4,300
a month
Where it helps most
Picks up straight away when you're in the bay or already on a call.
Replies to evening and weekend enquiries instead of letting them go cold.
Already knows your prices, your hours, and how you want jobs booked.
I built this to catch the calls, bookings, and admin that slip through between jobs, so good work doesn't walk out the door.
Receptionist pay from Morgan McKinley's 2026 London salary guide. Call answering from published UK provider pricing.
For Ade Autos
Instead of £4,300 a month for staff and call cover
£650
/month
Covers everything we've just walked through. No setup fee, no tie-in today, and you can cancel any time.
Before it goes live
Monday to Friday, I run it on my phone as if I were you. We only switch it over to your account once you're happy with it.
Mon
Every message and booking checked against what actually happens in the garage.
Tue to Wed
Live bookings and enquiries coming through as they normally would.
Thu
Anything that sounds stiff or gets a detail wrong gets fixed before you touch it.
Fri
We sit down and go through the week's messages, and you decide if it's ready.
Then
I switch it over to your Telegram so it runs full time.
Nothing changes for you or your customers during this week. You carry on as normal.
What I need from you today
Once I have these answers from you, I can finish wiring everything up before Monday.
1
Which days is the garage open, and what hours?
2
What do you use today to check bookings? A website, a diary, or a program?
3
Do you use invoice software, or do you write them by hand?
4
Who is your business email with?
5
Is your business number a landline or a mobile, and who is it with?
6
Can we go through your price list and services together?
7
What makes a customer one you'd rather turn away?